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What else to know: The Better Business Bureau gives HomeAdvisor a rating of 2.95 stars out of five, but complaints come mainly from businesses who sign up with HomeAdvisor saying that leads don...
The latest social media scam is yet another phishing scheme designed to scare Facebook users into sharing their login credentials. Here’s how you can spot the scam and protect your account from...
Many operators of review sites acknowledge that reviews may not be objective, and that ratings may not be statistically valid. In some cases, government authorities have taken legal actions against businesses that post false reviews.
BBB accreditation, or membership, is completely optional for a business to accept and participate in through the payment of dues. Past complaints allege that BBB compiles ratings based upon their ability to collect money from businesses, and not entirely upon business performance.
In August 2022, graphic designer Nicky Laatz sued Zazzle, saying that the company had secretly purchased a one-user license for her trademarked and copyright-protected fonts and then made them available to all of its hundreds of thousands of designers and tens of millions of users, resulting in hundreds of millions of dollars of profits for ...
The reliability of customer reviews has been questioned. Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection ...
Numerous complaints were received by ConsumerAffairs.com and The Better Business Bureau by consumers objecting to these charges including the complaints of still being charged after canceling and that more than a year after cancelling membership, the charges began again.
This is a misuse of the user review system, which universally only invite reviews from typical users and not paid fake personalities. Alternatively, a real user may provide a fake review of a good or service they have not experienced.
A review aggregator is a system that collects reviews and ratings of products and services (such as films, books, video games, music, software, hardware, and cars). This system stores the reviews and uses them for purposes such as supporting a website where users can view the reviews, selling information to third parties about consumer ...