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Working Solutions provides customer service through its virtual contact center network. Companies that use Working Solutions include Shell, Intuit, Pfizer, Sprint, Peloton, Zillow and Expedia.
Customer Service Representative. If you enjoy helping others, this may be a great entry-level remote job for you. The median pay is $17.75 per hour, according to the Bureau of Labor Statistics.
That means jobs will have to evolve. Between now and 2030, the U.S. business landscape will see extensive disruption to the tune of “about 12 million” occupational transitions, Ellingrud said.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...