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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Flight delayed or canceled? How to get ahead of the issue ...

    www.aol.com/flight-delayed-canceled-ahead-issue...

    The Department of Transportation has a dashboard that outlines each carrier’s rules, and a quick check before you get to the customer service counter or connect with a representative ...

  5. Amazon axed more than 100 customer service managers in CEO ...

    www.aol.com/finance/amazon-axed-more-100...

    The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

  6. AI isn’t yet capable of snapping up jobs—except in ... - AOL

    www.aol.com/finance/ai-isn-t-yet-capable...

    That means jobs will have to evolve. Between now and 2030, the U.S. business landscape will see extensive disruption to the tune of “about 12 million” occupational transitions, Ellingrud said.

  7. Product management - Wikipedia

    en.wikipedia.org/wiki/Product_management

    Business and economics portal. v. t. e. Product management is the business process of planning, developing, launching, and managing a product or service. It includes the entire lifecycle of a product, from ideation to development to go to market. Product managers are responsible for ensuring that a product meets the needs of its target market ...