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The pay for overseas call center people is way cheaper in countries like India — from $6 to $9 per hour, compared to $26-$30 per hour in the U.S. — and “rising,” says Boyd. Other reasons ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...