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Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
BBB handles complaints from consumers about their marketplace experiences with businesses, and also publishes customer reviews both positive and negative. The organization provides dispute resolution through procedures established by the International Association of Better Business Bureaus, and implemented by local BBBs.
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem ...
BBB National Programs is a member of the International Council for Advertising Self-Regulation (ICAS), a global organization that promotes effective self-regulation of advertising around the world. Mary K. Engle, who previously served as the Associate Director of the Division of Advertising Practices at the Federal Trade Commission (FTC ...
Many current and former BetterHelp customers have begun receiving refund eligibility notices spanning from a $7.8 million settlement reached with the online therapy provider last year over ...
In October 2022, the Boston branch of the Better Business Bureau opened a file on Temu; by the end of 2022, they had received 31 complaints from customers regarding the website's service. As of January 2024 the company has a BBB rating of C+, though the company is not BBB accredited.
As of December 2010, the 36-month running count of complaints about Facebook logged with the Better Business Bureau is 1136, including 101 ("Making a full refund, as the consumer requested"), 868 ("Agreeing to perform according to their contract"), 1 ("Refuse to adjust, relying on terms of agreement"), 20 ("Unassigned"), 0 ("Unanswered") and ...
According to court documents, Perry began searching for the locations of Black Lives Matter protests weeks before the shooting and messaged friends on social media, comparing protesters to "a ...
According to the complaint filed in US District court, "Once installed, MacKeeper prompts the user to conduct a diagnostic scan", the MacKeeper class action lawsuit says. "This scan purportedly detects errors that lead to the problems identified in Zeobit's marketing materials (i.e., performance issues, security and privacy threats)—problems ...
Host is baffled by this caller's financial situation. 'Dude, you're a hot mess': Pennsylvania entrepreneur hasn’t kept up with taxes and has $130,000 in business and personal debt.