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A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code. The specific service access varies by country.
Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888. Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future.
System-wide toll-free calling, for which the receiving party is billed for the call, uses the number range with area codes of the form 8XX. Area code and central office prefixes for other non-geographic services have the form 5XX-NXX.
In telecommunications, a long-distance call (U.S.) or trunk call (also known as a toll call in the U.K. [citation needed]) is a telephone call made to a location outside a defined local calling area. Long-distance calls are typically charged a higher billing rate than local calls.
A toll road, also known as a turnpike or tollway, is a public or private road (almost always a freeway since the 1940s) for which a fee (or toll) is assessed for passage. It is a form of road pricing typically implemented to help recoup the costs of road construction and maintenance.
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.
Many RespOrgs are telephone companies or long-distance carriers; a toll-free number provided by a carrier is bundled with RespOrg service adequate to send all calls through that one carrier to a single local destination number.
A form of toll-free telephone service in North America was the Zenith number, published in distant cities from where a company expected or desired frequent customer calls. Published as "Zenith" and a four- or five-digit number, these collect calls required operator assistance.
Toll-free telephone numbers are often branded using phonewords; some firms use easily memorable vanity telephone numbers like 1-800 Contacts, 1-800-Flowers, 1-866-RING-RING, or 1-800-GOT-JUNK? as brands for flagship products or names for entire companies.
In the United States, the 988 number was implemented in July 2022 as an evolution of its predecessor, a 1-800 number that began in 2005. The new 988 number extends to over two hundred crisis centers that provide 24/7 service via a toll-free hotline.