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  2. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  3. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to submit certain ...

  4. Scam call centers in Ukraine - Wikipedia

    en.wikipedia.org/wiki/Scam_call_centers_in_Ukraine

    One of Kyiv-based scam call centers. Scam call centers operate in Ukraine, including major cities such as Kyiv and Dnipro. Under Article 190 of The Criminal Code of Ukraine, the activities of these call centers are considered illegal. According to Sberbank, the "capital" of phone fraud is Dnipro, and up to 95% of calls originate from Ukraine to ...

  5. Overpayment scam - Wikipedia

    en.wikipedia.org/wiki/Overpayment_scam

    An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money. The scammer then attempts to convince the victim to return the difference between the ...

  6. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of ...

  7. Remitly CEO says taking customer service calls is what he ...

    www.aol.com/finance/remitly-ceo-says-taking...

    Customer focus was one of Remitly's founding principles, and Oppenheimer says when he visits Remitly’s customer service centers, he takes the chance to jump on a phone, personally fielding calls ...

  8. Scam - Wikipedia

    en.wikipedia.org/wiki/Scam

    A scam, or a confidence trick, is an attempt to defraud a person or group after first gaining their trust. Confidence tricks exploit victims using a combination of the victim's credulity, naïveté, compassion, vanity, confidence, irresponsibility, and greed. Researchers have defined confidence tricks as "a distinctive species of fraudulent ...

  9. If you received a spam phone call about a free cruise, you ...

    www.aol.com/article/finance/2017/08/15/if-you...

    The lawsuit states that those victimized by the phone calls could be eligible for up to a whopping $900 in cash as a result. If you think you qualify for cash back, type your phone number here and ...