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  3. Corrective and preventive action - Wikipedia

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    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

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  5. Grievance redressal - Wikipedia

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    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  6. Customer satisfaction - Wikipedia

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    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. ... customer service complaints were at record highs, owing to staffing ...

  7. 1993 Milwaukee cryptosporidiosis outbreak - Wikipedia

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    McDonald et al. do find positive results testing blood samples with antigens derived from C. parvum, [6] but a 2018 paper from Sumeeta Khurana and Preeti Chaudhary indicate that antigen tests are not species-specific and that molecular methods are needed to differentiate other species. [8]

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