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  2. The 10 Worst Banks in America: Banks with the Lowest Ratings

    www.aol.com/finance/10-worst-banks-america-banks...

    In 2021, the banking reviews site MyBankTracker listed the most common complaints in its reviews: excessive fees, poor customer service, bounced checks, overdraft fees, loan issues, major errors ...

  3. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Customer citizenship behaviour is the labor that customers do ... voice (when customers direct their complaint to the service provider in order to rectify and ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.

  5. Z-Library - Wikipedia

    en.wikipedia.org/wiki/Z-Library

    The website was banned in India in August 2022, following a court order from the Tis Hazari district court, after a complaint which stated that the copyrights of ten books (pertaining to the topics of tax and corporate law) were being violated by Z-Library. [72] [73] Internet service providers in India were directed to block the site. [73]

  6. Class action - Wikipedia

    en.wikipedia.org/wiki/Class_action

    A class action, [a] also known as a class action lawsuit, class suit, or representative action, is a type of lawsuit where one of the parties is a group of people who are represented collectively by a member or members of that group.

  7. Ombudsman - Wikipedia

    en.wikipedia.org/wiki/Ombudsman

    Sign in Banjul, capital of The Gambia, giving directions to the ombudsman's office. An ombudsman (/ ˈ ɒ m b ʊ d z m ən / OM-buudz-mən, also US: /-b ə d z-,-b ʌ d z-/-⁠bədz-, -⁠budz-[1] [2] [3]), ombud, ombuds, bud, ombudswoman, ombudsperson, or public advocate [citation needed] is a government employee who investigates and tries to resolve complaints, usually through ...

  8. Customer migration - Wikipedia

    en.wikipedia.org/wiki/Customer_migration

    In marketing, customer migration refers to the shifting of customers from one segment to the other. A Customer Segment or a group of individuals is formed that allows the company to identify and reach out to customers (current or potential) with similar needs and expectations from the product or service.

  9. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft Corporation is an American multinational corporation and technology company headquartered in Redmond, Washington. [2] Its best-known software products are the Windows line of operating systems, the Microsoft 365 suite of productivity applications, the Azure cloud computing platform and the Edge web browser.

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