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  2. National Service Training Program - Wikipedia

    en.wikipedia.org/wiki/National_Service_Training...

    The National Service Training Program (NSTP) is a civic education and defense preparedness program students instituted by the Government of the Philippines on July 23, 2001, by virtue of Republic Act 9163, otherwise known as the "National Service Training Program (NSTP) Act of 2001."

  3. Customer Identification Program - Wikipedia

    en.wikipedia.org/.../Customer_Identification_Program

    A Customer Identification Program (CIP) is a United States requirement, where financial institutions need to verify the identity of individuals wishing to conduct financial transactions with them and is a provision of the USA Patriot Act.

  4. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  5. Workforce Investment Act of 1998 - Wikipedia

    en.wikipedia.org/wiki/Workforce_Investment_Act...

    This act offered work to low-income individuals, long-term unemployed individuals, and out-of-high school individuals. Training and full-time jobs in the public service were provided for unemployed, underemployed, and disadvantaged individuals. In order to decentralize control of federally controlled job training programs, the Act provided ...

  6. I Was a Grocery Bagger For My First Job — How It ... - AOL

    www.aol.com/finance/grocery-bagger-first-job...

    Beyond finances, my job as a bagger honed my customer service skills. I interacted with a diverse range of people daily, learning to communicate effectively, problem-solve and handle challenging ...

  7. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.

  8. Workforce Innovation and Opportunity Act - Wikipedia

    en.wikipedia.org/wiki/Workforce_Innovation_and...

    The Workforce Innovation and Opportunity Act (WIOA) is a United States public law that replaced the previous Workforce Investment Act of 1998 (WIA) as the primary federal workforce development legislation to bring about increased coordination among federal workforce development and related programs.

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  10. Doug Lipp - Wikipedia

    en.wikipedia.org/wiki/Doug_Lipp

    The firm provides corporate training programs and leadership projects for companies. Lipp conducted a series of seminars showcasing his experience with Disney from 1994 to 1995. In June 2005, he conducted a customer-service training program for the Casino Reinvestment Development Authority in Jersey Shore.

  11. Steve Preston - Wikipedia

    en.wikipedia.org/wiki/Steve_Preston

    Steven C. Preston (born August 4, 1960) is the president and CEO of Goodwill Industries International. He formerly served as the 14th Secretary of the U.S. Department of Housing and Urban Development from 2008 to 2009 and the 22nd Administrator of the U.S. Small Business Administration from 2006 until his appointment as HUD Secretary.