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Nationwide, hotel occupancy so far has rebounded to its 2019 levels, according to data provider STR, but employment hasn’t kept pace. That’s not entirely the hotels’ fault: Many workers left...
From what to expect when hotel hiccups arise to how to avoid problems in the first place, here's what you should know before your next hotel stay: Don't make these travel mistakes! Travel...
Hotel staffing (relative to occupancy) has fallen to a 30-year low since the pandemic, and it still hasn’t recovered, according to an analysis of federal data by Unite Here, a union that ...
Guest Reviews. The advancement of technology and internet connectivity has caused shifts in the way hotel guests book their accommodations. In the past, official hotel ratings were the primary factor in booking a hotel, but now, modern consumers also rely on the opinions of previous guests as expressed in online reviews.
The American Hotel and Lodging Association (AHLA; formerly the American Hotel and Motel Association, and before that American Hotel Association) is an industry trade group with thousands of members including hotel brands, owners, management companies, Real Estate Investment Trusts (REITs), independent hotels, bed and breakfasts, state hotel ...
Hospitality law is a legal and social practice related to the treatment of a person's guests or those who patronize a place of business. Related to the concept of legal liability, hospitality laws are intended to protect both hosts and guests against injury, whether accidental or intentional.
Employees working in the front desk will also help customers with problems and complaints. The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most importantly, confirm their reservation and answering their questions.
There are many steps to getting a hotel room ready for check-in. From custom furniture to model rooms off-site, hotels need to think ahead.
Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian luxury hotel and resort company [3] headquartered in Toronto, Ontario, Canada. [4] Four Seasons currently operates more than 100 hotels and resorts worldwide. [5] Since 2007, Bill Gates (through Cascade Investment) and Prince Al-Waleed bin Talal (through ...
The Nolan School of Hotel Administration (SHA, more commonly known as the Hotel School) at Cornell University is a specialized business school in the SC Johnson College of Business at Cornell University, a private Ivy League university located in Ithaca, New York.