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If your OtterBox or LifeProof product is damaged, you can request a free replacement except for shipping, handling and taxes. Fill out a few questions and send photos of the damaged product or return it to get started.
OtterBox offers a variety of phone cases for different brands and devices, with drop protection, MagSafe compatibility, and artistic designs. Shop online and get free 2-day shipping on U.S. orders over $50.
Find out how to submit a warranty claim or return an item to OtterBox, a leading manufacturer of protective cases and accessories. You can also check your order status, find FAQs, or contact customer service for help.
Contact OtterBox customer service by phone at 1-855-688-7269 or chat online Monday - Friday: 6am - 5pm MT and Saturday & Sunday: 8am - 12pm MT and 1pm - 4:30pm MT. Find answers to common questions, order status, warranty, returns, and more.
Shop authentic OtterBox cases for iPhone, Samsung, Google Pixel and more. Find rugged, sleek, MagSafe and waterproof cases with free 2-day shipping on U.S. orders over $50.
LifeProof products have different warranty periods depending on the product type, ranging from one year to lifetime. The warranty covers defects in manufacturing, material, or workmanship, but excludes normal wear and tear, cosmetic damage, and unauthorized alteration.
If your product was purchased from an OtterBox authorized retailer, and that product is still within the applicable warranty, then your damaged product is eligible for a warranty replacement. I need to place a warranty order for a school or business.
Find the premium cell phone accessories to elevate your mobile experience. Shop our collection of cell phone chargers, accessories and OtterBox gear.
Learn how to register and file a claim for device screen replacement with the OtterBox Protection Program. This program covers select Amplify Glass and Alpha Glass products for iPhone 6 through iPhone 14.
Browse a variety of stylish, slim, leather and rugged protective phone cases for different iPhone models. Find cases with MagSafe compatibility, drop protection, and free 2-day shipping on U.S. orders over $50.