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  2. Customer feedback management services - Wikipedia

    en.wikipedia.org/wiki/Customer_Feedback...

    Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. A 2011 study conducted by Aberdeen Group showed that companies using customer feedback management services and social media monitoring have a 15% better customer retention rate. [1]

  3. Services marketing - Wikipedia

    en.wikipedia.org/wiki/Services_marketing

    When demand exceeds capacity, customers may have to wait for services. Lovelock identifies a range of different types of waiting lines or queuing systems: [38] Different types of queues Single Line/ Single Server Queues: Single line queues are among the most common. Examples can be found in cafes and sandwich bars around town.

  4. History of the present illness - Wikipedia

    en.wikipedia.org/wiki/History_of_the_present_illness

    Different sources include different questions to be asked while conducting an HPI. Several acronyms have been developed to categorize the appropriate questions to include. The Centers for Medicare and Medicaid Services has published criteria for what constitutes a reimbursable HPI. A "brief HPI" constitutes one to three of these elements.

  5. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]

  6. Ombudsman - Wikipedia

    en.wikipedia.org/wiki/Ombudsman

    Sign in Banjul, capital of The Gambia, giving directions to the ombudsman's office. An ombudsman (/ ˈ ɒ m b ʊ d z m ən / OM-buudz-mən, also US: /-b ə d z-,-b ʌ d z-/-⁠bədz-, -⁠budz-[1] [2] [3]), ombud, ombuds, bud, ombudswoman, ombudsperson, or public advocate [citation needed] is a government employee who investigates and tries to resolve complaints, usually through ...

  7. Customer value proposition - Wikipedia

    en.wikipedia.org/wiki/Customer_value_proposition

    In marketing, a customer value proposition (CVP) consists of the sum total of benefits which a vendor promises a customer will receive in return for the customer's associated payment (or other value-transfer). Customer Value Management was started by Ray Kordupleski in the 1980s and discussed in his book, Mastering Customer Value Management.

  8. List of medical symptoms - Wikipedia

    en.wikipedia.org/wiki/List_of_medical_symptoms

    Where available, ICD-10 codes are listed. When codes are available both as a sign/symptom (R code) and as an underlying condition, the code for the sign is used. When there is no symptoms for a disease that a patient has, the patient is said to be asymptomatic.

  9. Motivation - Wikipedia

    en.wikipedia.org/wiki/Motivation

    Many different types of motivation are discussed in the academic literature. They differ from each other based on the underlying mechanisms responsible for their manifestation, what goals are pursued, what temporal horizon they encompass, and who is intended to benefit.