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In telecommunications, remote call forwarding is a service feature that allows incoming calls to be forwarded to a remote call forwarding number, such as a cell phone or another office location, and is designated by the call receiver.
Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available.
Google Voice is a telecommunication service by Google that provides voice and text messaging, voicemail, and call forwarding.
Caller ID spoofing is a spoofing attack which causes the telephone network's Caller ID to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This can lead to a display showing a phone number different from that of the telephone from which the call was placed.
That's the finding of a new study by ZenDesk, a provider of customer service software. The company looked at the median response time for customer service inquiries based on the time of day that ...
Comparison of VoIP software. This is a comparison of voice over IP ( VoIP) software used to conduct telephone -like voice conversations across Internet Protocol (IP) based networks. For residential markets, voice over IP phone service is often cheaper than traditional public switched telephone network (PSTN) service and can remove geographic ...
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