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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
You can solve most of your issues with your purchases from Your Orders. For example: View, edit, or cancel orders. Track a package. Start a return or replacement process. Access an invoice. Get help with an order sold by a third party seller.
Revoke a Website or App's Access to your Login with Amazon Information. Select a Default Payment Method. Sign out of Your Account on the Amazon Website. Use Switch Accounts. View Your Gift Card Balance.
Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer service.
Find the order you want to track. Select Track Package next to your order. View all updates to track delivery progress. If there are many items in your order, each may have separate delivery dates and tracking info. Find solutions to common delivery problems. Your order hasn't shipped yet.
Discover the perks of Amazon Prime membership, including fast and free shipping, exclusive deals, streaming, and more. Learn about Amazon Prime benefits and sign up today!
Check the Status of Your Refund. Track Your Return. Return Shipping. International Returns. › More about Returns.
Paying for Prime Video Add-On Subscriptions with Gift Cards. Paying for Prime Video Rentals or Purchases. Issues with Prime Video Payment and Order Errors. Issues with Prime Video Promotional Codes and Gift Cards.
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If you need help with using your product or if it doesn't work correctly, Amazon provides free Product Support. Among these options are calls, chat, manufacturer contact details, and text or video troubleshooting guides.