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  2. Skill-based matchmaking - Wikipedia

    en.wikipedia.org/wiki/Skill-based_matchmaking

    Queues. In skill-based matchmaking, queue design focuses on how to divide parties into appropriate skill groups. In contrast to StarCraft II (2010), which focuses on player-on-player action, Blizzard Entertainment 's Heroes of the Storm (2015) is a team-based game. The Heroes of the Storm matchmaker aims to have players win at least half of the ...

  3. Indian Skill Development Service - Wikipedia

    en.wikipedia.org/wiki/Indian_Skill_Development...

    Indian Skill Development Service. The Indian Skill Development Services or 'ISDS' is one of the gazetted Central Civil Services (technical) under Group 'A' of the executive branch of the Government of India. It's is newest Central service. This service is created for training directorate of Ministry of Skill Development and Entrepreneurship.

  4. Information technology - Wikipedia

    en.wikipedia.org/wiki/Information_technology

    Information science. Information technology ( IT) is a set of related fields that encompass computer systems, software, programming languages, and data and information processing, and storage. [1] IT forms part of information and communications technology (ICT). [2] An information technology system ( IT system) is generally an information ...

  5. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement. [1]

  6. Business process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Business_process_outsourcing

    Business process outsourcing. Business Process Outsourcing ( BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its ...

  7. Co-production (approach) - Wikipedia

    en.wikipedia.org/wiki/Co-production_(approach)

    Co-production (or coproduction) is an approach in the development and delivery of public services and technology in which citizens and other key stakeholders and concepts in human society are implicitly involved in the process. In many countries, co-production is increasingly perceived as a new public administration paradigm as it involves a ...

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  9. Fire and Rescue Department of Malaysia - Wikipedia

    en.wikipedia.org/wiki/Fire_and_Rescue_Department...

    The Fire and Rescue Department of Malaysia ( Malay: Jabatan Bomba dan Penyelamat Malaysia (JBPM), Jawi: جابتن بومبا دان ڤڽلامت مليسيا), commonly known as Bomba, is a federal agency of Malaysia responsible for firefighting and technical rescue. Bomba is a Malay word derived from the Portuguese bombeiros which means ...