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The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints.
In 2011, a New York Times columnist described a complaint from a consumer that the Austin chapter of the Better Business Bureau refused to resolve complaints against companies if customers do not pay a $70 mediation fee.
Zazzle's content management team initially defended its ban on Zazzle's user forums, despite complaints from Zazzle sellers that Ingrisano's specific trademark did not appear to apply to their designs.
The second characteristic is that the consumer will engage in multiple forms of complaint. Examples include: complaining directly to the company or a representative, expressing opinions to friends and family, and sending correspondence to an agency such as the Better Business Bureau.
As for the icing on the disaster, the Bureau of Transportation Statistics reported Frontier received 20 complaints per 100,000 customers, compared to the national average of six complaints per ...
The first ombudsman of West Virginia's heavily burdened foster care system has resigned. Woodman-Kaehler said she was “choosing to pursue a new opportunity,” but did not provide more details.
On March 15, 1962, President John F. Kennedy presented a speech to the United States Congress in which he extolled four basic consumer rights, later called the Consumer Bill of Rights. The United Nations through the United Nations Guidelines for Consumer Protection expanded these into eight rights, and thereafter Consumers International adopted ...
Since it launched last summer, the Consumer Financial Protection Bureau's complaint website has been giving Americans a way to file grievances about a number of money-related issues.
Numerous complaints were received by ConsumerAffairs.com and The Better Business Bureau by consumers objecting to these charges including the complaints of still being charged after canceling and that more than a year after cancelling membership, the charges began again.
The BBB Wise Giving Alliance ( WGA) is an American charity monitoring organization. [1] Under previous names, it has been reporting on nationally soliciting charities since the 1920s. [2] BBB's Give.org evaluates charities, at no charge, using the 20 BBB Standards for Charity Accountability to help donors verify the trustworthiness of ...