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Zazzle's content management team initially defended its ban on Zazzle's user forums, despite complaints from Zazzle sellers that Ingrisano's specific trademark did not appear to apply to their designs.
Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
Some notable examples include Zazzle which enables users to share their purchases, Macy's which allows users to create a poll to find the right product, and Fab.com which shows a live feed of what other shoppers are buying. Onsite user reviews are also considered a part of social commerce.
While a recent J.D. Power study reveals that customers of online-only banks are more satisfied overall than those of traditional banks, not all digital institutions get stellar customer service ...
Scammers send out fake invoices and hope businesses won't notice. Similarly, scammers call saying they want to confirm an order or verify an address, and send unordered merchandise they then ...
The troubled Red Lobster restaurant chain is closing down at least 48 of its roughly 650 branches across the US, according to a restaurant liquidation company.
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
The most commonly reported fraud among older adults last year was tech support scams, in which criminals pose over the phone as technical or customer service representatives.
A DMV clerk helps a customer with paperwork. Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services.
"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...