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eBay has faced controversy, including failure to combat fraud committed by buyers and sellers, concerns over its rating systems, and concerns over sales of controversial or illegal items.
eBay Inc. ( / ˈiːbeɪ / EE-bay, often stylized as ebay) is an American multinational e-commerce company based in San Jose, California, that brokers customer to customer and retail sales through online marketplaces in 190 markets worldwide.
For example, a wide range of studies have found a positive correlation between seller rating and selling price on eBay, indicating that high reputation can help users obtain more money for their items. High product reviews on online marketplaces can also help drive higher sales volumes.
“Checking seller reviews for mentions of counterfeits or fakes is a good tip, but buyers should be wary about the rising trend for fake reviews which can be used to hide counterfeit goods.
In e-commerce, brushing, also called "review brushing", is a deceitful technique sometimes used in e-commerce to boost a seller's ratings by creating fake orders, which are either shipped to an accomplice or to an unsuspecting member of the public.
eBay has a seller rating that attempts to represent trustworthiness of a seller. A negative rating of 1% can decrease the selling price of an item by 4%. Google's PageRank is a measure of popularity of a site, and for individual blogs, gives a rating of this, and as a result, of the bloggers themselves.
Records show that from February 2017, the company employed 1000 people, and received 5 million ratings on eBay, becoming the most popular seller on that platform. By 2018 the company had sold an estimated £125 million of used items, primarily through Amazon and eBay.
eBay Enterprise, Inc. (formerly GSI Commerce, Inc.) was a multinational e-commerce corporation that specialized in creating, developing and running online shopping sites for brick and mortar brands and retailers.
en.wikipedia.org
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase.