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Stay responsive as people buy your products or message you through your shop. If you consistently provide good customer service, you could be eligible to become an Etsy star seller.
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Etsy, Inc. is an American e-commerce company focused on handmade or vintage items and craft supplies. These items fall under a wide range of categories, including jewelry, bags, clothing, home décor, religious items and furniture, toys, art, as well as craft supplies and tools.
Shops in good standing — meaning you meet Etsy’s standards for customer service — can upgrade to Etsy Plus for $10 a month and get access to 15 listing credits, $5 in ad credits and...
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Peer-to-peer sales platforms (eBay, Etsy, Amazon) – In these websites, users can directly communicate and sell products to other users. Group buying (Groupon, LivingSocial) – Users can buy products or services at a lower price when enough users agree to make this purchase.
A DMV clerk helps a customer with paperwork. Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services.
An Etsy reviewer says: “Looks great and as advertised. Customer service is on point! Was looking for a warmer light bulb and they helped me find it, very quick and very helpful.”