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  3. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  4. Direct inward dial - Wikipedia

    en.wikipedia.org/wiki/Direct_inward_dial

    Direct inward dialing ( DID ), also called direct dial-in ( DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate private branch exchange (PBX) systems. [1] [2] The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the ...

  5. Unstructured Supplementary Service Data - Wikipedia

    en.wikipedia.org/wiki/Unstructured_Supplementary...

    Unstructured Supplementary Service Data ( USSD ), sometimes referred to as " quick codes " or " feature codes ", is a communications protocol used by GSM cellular telephones to communicate with the mobile network operator 's computers. USSD can be used for WAP browsing, prepaid callback service, mobile-money services, location-based content ...

  6. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Customer engagement is an interaction between an external consumer/customer (either B2C or B2B) and an organization (company or brand) through various online or offline channels. [citation needed] According to Hollebeek, Srivastava and Chen (2019, p. 166) S-D logic-Definition of customer engagement is "a customer’s motivationally driven ...

  7. Therapeutic Targets Database - Wikipedia

    en.wikipedia.org/wiki/Therapeutic_Targets_Database

    This database contains 3,730 therapeutic targets (532 successful, 1,442 clinical trial, 239 preclincial/patented and 1,517 research targets) and 39,862 drugs (2,895 approved, 11,796 clinical trial, 5,041 preclincial/patented and 20,130 experimental drugs). The targets and drugs in TTD cover 583 protein biochemical classes and 958 drug ...

  8. Target Zero - Wikipedia

    en.wikipedia.org/wiki/Target_Zero

    Target Zero. Target Zero is a 1955 American war and drama film directed by Harmon Jones and written by James Warner Bellah and Sam Rolfe .The film stars Richard Conte, Peggie Castle, Charles Bronson, Richard Wyler, L. Q. Jones and Chuck Connors. The film was released and published by Warner Bros. on November 15, 1955. [1] [2]

  9. Service level - Wikipedia

    en.wikipedia.org/wiki/Service_level

    In business, service rate is a performance metric used to measure the customer service in a supply organization. One example of a service rate measures the number of units filled as a percentage of the total ordered and is known as fill rate. If customer orders total 1000 units, and you can only meet 900 units of that order, your fill rate is 90%.

  10. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...