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An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a frustrated customer.
An artificial intelligence chatbot used by delivery firm DPD swore and heavily criticised the company when prompted to by a customer.
A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions.
Xiao-i (or Xiao-I Corporation; Chinese: 小i机器人) is a Chinese cognitive artificial intelligence enterprise founded in 2001. [2] On June 29, 2023, Xiao-i launched its generative model Hua Zang Universal Large Language Model. [3] In the same year on October 26, Xiao-i launched the Hua Zang Ecosystem and showcased co-creation achievements ...
Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial ...
Some bots communicate with users of Internet-based services, via instant messaging (IM), Internet Relay Chat (IRC), or other web interfaces such as Facebook bots and Twitter bots. These chatbots may allow people to ask questions in plain English and then formulate a response.