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The function of front office is to directly get in touch with customers, and is usually the first place that customers get to when they arrive to the company. The front office can discover more information about the customer by asking them questions, also helping the customers out. Staff working in the front office can also deal with simple ...
Hotels. A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging -related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction ...
Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties.
The maître d'hôtel ( French for 'master of the house'; pronounced [mɛːtʁə dotɛl] ⓘ ), head waiter, host, waiter captain, or maître d ' ( UK: / ˌmeɪtrə ˈdiː / MAY-trə DEE, US: / ˌmeɪtər -/ MAY-tər -) manages the public part, or "front of the house", of a formal restaurant. The responsibilities of a maître d'hôtel ...
Hospitality is also the way people treat others, for example in the service of welcoming and receiving guests in hotels. Hospitality plays a role in augmenting or decreasing the volume of sales of an organization. Hospitality ethics is a discipline that studies this usage of hospitality.
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.