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  2. Search the Consumer Complaint Database - Consumer Financial...

    www.consumerfinance.gov/data-research/consumer-complaints/search

    Industry Whistleblowers. CFPB Ombudsman. The Consumer Complaint Database is a collection of complaints about consumer financial products and services that we sent to companies for response.

  3. Consumer Complaint Database - Consumer Financial Protection...

    www.consumerfinance.gov/data-research/consumer-complaints

    Complaints that the CFPB sends to companies for response are published in the Consumer Complaint Database after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Learn how the complaint process works.

  4. We publish complaint data (without information that directly identifies you) in our Consumer Complaint Database. What happens after I submit a complaint? Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace.

  5. How we share complaint data - Consumer Financial Protection...

    www.consumerfinance.gov/complaint/data-use

    It usually takes less than 10 minutes. Check the status of a complaint you've already submitted. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

  6. Consumer Complaint Database Enhancements

    files.consumerfinance.gov/f/documents/cfpb_consumer-complaint-database...

    CONSUMER FINANCIAL PROTECTION BUREAU 9. Tools available to the public. Explorer. Search complaints and stories to enhance your insights. Geospatial. View complaints on a map and add context using data layers. Trends. View visualizations of complaint information based on filters and search terms

  7. Consumer Complaint Program - Consumer Financial Protection Bureau

    www.consumerfinance.gov/compliance/consumer-complaint-program

    We send consumers’ complaints about consumer financial products and services—including complaints referred to the CFPB by prudential regulators and other government agencies—to the CFPB-supervised bank or credit union or to the nonbank identified by the consumer.

  8. CFPB Launches Consumer Complaint Database

    www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau...

    Consistent with the CFPB’s goal to be a 21 st Century agency, the Consumer Complaint Database is web-based and user friendly. Features of its functionality include the ability to: filter data based on specific search criteria; aggregate data in various ways, such as by complaint type, issuer, location, date, or any combination of available ...

  9. Consumer Financial Protection Bureau Complaint Data Now...

    www.consumerfinance.gov/about-us/newsroom/cfpb-complaint-data-now-searchable...

    The live database updates nightly; so as the CFPB handles more complaints, more are added. The database allows the public to see what consumers complained about and why. It includes the type of complaint, the date of submission, and the company that the complaint concerns.

  10. Learn how the complaint process works | Consumer Financial...

    www.consumerfinance.gov/complaint/process

    We also publish complaint data (without information that directly identifies you) in our Consumer Complaint Database. Learn more about how we share your complaint data. Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace.

  11. Reports - Consumer Financial Protection Bureau

    www.consumerfinance.gov/data-research/research-reports

    The Office of Servicemember Affairs’ annual report on the top financial concerns facing servicemembers, veterans, and military families, based on the complaints they submitted to the CFPB. • Consumer complaints