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  2. Argument Clinic - Wikipedia

    en.wikipedia.org/wiki/Argument_Clinic

    Argument Clinic. " Argument Clinic " is a sketch from Monty Python's Flying Circus, written by John Cleese and Graham Chapman. The sketch was originally broadcast as part of the television series and has subsequently been performed live by the group. It relies heavily on wordplay and dialogue, and has been used as an example of how language works.

  3. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

  4. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...

  5. Minimisation (psychology) - Wikipedia

    en.wikipedia.org/wiki/Minimisation_(psychology)

    a customer receiving a response to a complaint to a company for poor service being told that complaints like his from other customers were very rare when in fact they are common A father who is confronted with a memory of abuse of his own child decades before, and responds with, "I had it worse."

  6. Superior-subordinate communication - Wikipedia

    en.wikipedia.org/wiki/Superior-subordinate...

    In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  8. Complaint - Wikipedia

    en.wikipedia.org/wiki/Complaint

    In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief).

  9. Category:Dialogues of Plato - Wikipedia

    en.wikipedia.org/wiki/Category:Dialogues_of_Plato

    Category:Dialogues of Plato. Category. : Dialogues of Plato. These are the dialogues ascribed to Plato in antiquity. Many of these frequently feature Socrates and are an important part of the Socratic dialogues. Wikimedia Commons has media related to Dialogues by Plato.