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The National Healthcareer Association ( NHA) is a national professional certification agency for healthcare workers in the United States. [3] Granting credentials in more than 8 allied health specialties, it is an organizational member of the National Organization for Competency Assurance (NOCA). [4] The National Healthcareer Association ...
AAPC is one of a number of providers who offer services such as certification and training to medical coders, medical billers, auditors, compliance managers, and practice managers in the United States.
This program attempts to provide health professionals in the United Kingdom National Health Service (NHS) with the skills they need to provide high-quality cost-effective clinical care by focusing on Service Excellence.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Health professional. A health professional, healthcare professional, or healthcare worker (sometimes abbreviated HCW) [1] is a provider of health care treatment and advice based on formal training and experience. The field includes those who work as a nurse, physician (such as family physician, internist, obstetrician, psychiatrist, radiologist ...
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
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