Ads
related to: customer service training schools
Search results
Results from the WOW.Com Content Network
Rochester Ford Toyota in Rochester, MN, known for tough negotiating, shifted to a fixed price and an emphasis on making the customer's day. New car sales doubled and it recorded a 30% rise in customer satisfaction. In April 2000, the Ford Motor Company decided to incorporate the Fish Philosophy in their training programs.
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction. Audience [ edit ] Any employee who interacts with a customer is a candidate for customer service training.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
King Schools, Inc. is an American computer software company headquartered in San Diego, California. The company focuses on the creation of Computer Based Training (CBT) or E-learning to assist individuals in obtaining all levels of Pilot certification in the United States .
en.wikipedia.org
News, Politics, Sports, Mail & Latest Headlinesaol.com
United States Secret Service. The James J. Rowley Training Center [1] ( JJRTC, RTC, or Secret Service Training Academy) is the law enforcement training center operated by the United States Secret Service just outside Washington, D.C., in South Laurel, Maryland, [2] near Laurel.
Ad
related to: customer service training schools