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It offers data streams of text-based messages, voice and video chat to be shared simultaneously, across geographically dispersed locations. Applications for web conferencing include meetings, training events, lectures, or presentations from a web-connected computer to other web-connected computers.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
The Customer Service is a module used to automate customer service processes providing performance data reports and dashboards. It gives access to several modules such as direct chat, social channels, or live visual support like ViiBE.
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Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media.
The goal of complex event processing is to identify meaningful events (such as opportunities or threats) in real-time situations and respond to them as quickly as possible. These events may be happening across the various layers of an organization as sales leads, orders or customer service calls.
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
Sint Maarten, a country within the Kingdom of the Netherlands, started issuing postal stamps after the dissolution of the Netherlands Antilles on 10 October 2010. The island thus became one of the five postage regions in the Kingdom of the Netherlands. The first stamp issued showed the map of the island Saint Martin. [1] [2]
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The International Customer Service Institute (TICSI) is an international partnership organisation to enable the recognition and sharing of global best practice in customer service. It was founded in 2005 operating out of London and Dubai and has developed The International Standard for Service Excellence (TISSE). [1]