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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...
There are 4 pay-for-use DTH service providers and one free-to-air service provider (DD Free Dish) in India. [1]As of 31th March 2024, there are 61.97 million active paying DTH subscribers, in addition to the subscribers of state-owned DD Free Dish, in the country according to Telecom Regulatory Authority of India (TRAI). [1]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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