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Customer experience is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]
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In December 1999, T-Mobile International AG & Co. KG holding company was founded (later renamed T-Mobile International AG). In 2002, as DT consolidated its international operations, it anglicized the T-Mobil name to T-Mobile. On 5 July 2005 Deutsche Telekom transformed its structure and adopted a regional setup (Germany, Europe, US).
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Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the Xfinity brand). [2] [3] In 2012, Comcast Business grew by 34%, the fastest growth of any of Comcast ...
Customer proprietary network information ( CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill.
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