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2. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning (web based training), or a blend (blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can discuss ...

3. Pluralsight - Wikipedia

   en.wikipedia.org/wiki/Pluralsight

   Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. [2] Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, [3] the company has its headquarters in Farmington ...

4. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

6. Digital marketing - Wikipedia

   en.wikipedia.org/wiki/Digital_marketing

   The change in customer behavior improved the diversification of marketing technology. [25] The term "Digital Marketing" was coined in the 1990s. Digital marketing was formally known as and referred to as ' online marketing ', 'internet marketing', or 'web marketing'. Worldwide digital marketing has become the most common term and has taken off ...

7. Alison (company) - Wikipedia

   en.wikipedia.org/wiki/Alison_(company)

   ALISON is an Irish online education platform for higher education that provides certificate courses and accredited diploma courses. [5] [6] It was founded on 21 April 2007 in Galway, Ireland, by Irish social entrepreneur Mike Feerick. [7] As of July 2022, Alison has 4,000 courses, 25 million learners worldwide, and 4.5 million graduates. [2] [3]