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National Health career Association (NHA) The National Healthcareer Association ( NHA) is a national professional certification agency for healthcare workers in the United States. [3] Granting credentials in more than 8 allied health specialties, it is an organizational member of the National Organization for Competency Assurance (NOCA). [4]
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
AAPC (healthcare) The AAPC, previously known by the full title of the American Academy of Professional Coders, [4] is a professional association for people working in specific areas of administration within healthcare businesses in the United States. [5] AAPC is one of a number of providers who offer services such as certification and training ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
The Basic Occupational Health Services are an application of the primary health care principles in the sector of occupational health.Primary health care definition can be found in the World Health Organization Alma Ata declaration from the year 1978 as the “essential health care based on practical scientifically sound and socially accepted methods, (…) it is the first level of contact of ...
Public health is "the science and art of preventing disease, prolonging life and promoting health through the organized efforts and informed choices of society, organizations, public and private, communities and individuals". [1] [2] Analyzing the determinants of health of a population and the threats it faces is the basis for public health. [3]
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