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  2. Fish! Philosophy - Wikipedia

    en.wikipedia.org/wiki/Fish!_Philosophy

    Rochester Ford Toyota in Rochester, MN, known for tough negotiating, shifted to a fixed price and an emphasis on making the customer's day. New car sales doubled and it recorded a 30% rise in customer satisfaction. In April 2000, the Ford Motor Company decided to incorporate the Fish Philosophy in their training programs.

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  5. Why America Needs Ebonics Now - The Huffington Post

    highline.huffingtonpost.com/articles/en/ebonics

    It’s written in African-American Vernacular English—better known as “Ebonics”—and includes phrases like “mama Jeep run out of gas” and “she walk yesterday.”. The first response from her students is always the same: The writer doesn’t understand possession, he’s failing to show subject-verb agreement, he’s struggling with ...

  6. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  7. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...

  8. en.wikipedia.org

    en.wikipedia.org/wiki/customer+service+training

    en.wikipedia.org

  9. United Breaks Guitars - Wikipedia

    en.wikipedia.org/wiki/United_Breaks_Guitars

    The second video, "United Breaks Guitars: Song 2", was released on YouTube on August 17, 2009. The song takes a humorous look at Carroll's dealings with "the unflappable" United customer service employee Ms. Irlweg; it targets the "flawed policies" that she was forced to uphold. In March 2010, "United Breaks Guitars: Song 3" was released.

  10. OpenAI could be in a ‘clear violation’ of YouTube’s terms of ...

    www.aol.com/finance/openai-could-clear-violation...

    OpenAI could be in a ‘clear violation’ of YouTubes terms of service, CEO says—depending on how it trains its Sora video tool. It’s well known that OpenAI scrapes vast amounts of data ...

  11. Video production - Wikipedia

    en.wikipedia.org/wiki/Video_production

    Video production is the process of producing video content for video. It is the equivalent of filmmaking, but with video recorded either as analog signals on videotape, digitally in video tape or as computer files stored on optical discs, hard drives, SSDs, magnetic tape or memory cards instead of film stock.

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