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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.

  3. en.wikipedia.org

    en.wikipedia.org/wiki/customer+service+training

    en.wikipedia.org

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    A four-item six-point customer service satisfaction form. Organizations need to retain existing customers while targeting non-customers. Measuring customer satisfaction provides an indication of how successful the organization is at providing products and/or services to the marketplace.

  6. The best meal kit delivery services for 2023, tested ... - AOL

    www.aol.com/lifestyle/best-meal-kit-delivery...

    Best overall meal kit: HelloFresh. Hello Fresh was our overall favorite meal kit service for its variety of flavorful recipes and ability to customize meal options. For example, if you like shrimp ...

  7. Platform as a service - Wikipedia

    en.wikipedia.org/wiki/Platform_as_a_service

    A communications platform as a service (CPaaS) is a cloud-based platform that enables developers to add real-time communications features (voice, video, and messaging) in their own applications without building back-end infrastructure and interfaces.

  8. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service.

  9. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  10. The International Customer Service Institute - Wikipedia

    en.wikipedia.org/wiki/The_International_Customer...

    The International Customer Service Institute (TICSI) is an international partnership organisation to enable the recognition and sharing of global best practice in customer service. It was founded in 2005 operating out of London and Dubai and has developed The International Standard for Service Excellence (TISSE). [1]

  11. Talk:Customer service training - Wikipedia

    en.wikipedia.org/wiki/Talk:Customer_service_training

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Donate; Pages for logged out editors learn more

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