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The Genius Training Student Workbook is Apple's employee training manual for Apple Store tech-support employees, called Geniuses. The manual features various marketing techniques revolving around the end goal of selling merchandise.
A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images.
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
The Essentials of Fire Fighting is the required training manual used in countless local fire departments and state/provincial training agencies in every region of the United States and Canada. Since the release of the first edition of this manual in 1978, more than 2.5 million copies of the Essentials of Fire Fighting have been distributed to ...
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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
The Customer Service is a module used to automate customer service processes providing performance data reports and dashboards. It gives access to several modules such as direct chat, social channels, or live visual support like ViiBE.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
A training manual is a document, a book or booklet of instructions and information, used as an aid to learning a task, skill, or job. Training manuals are widely used, including in business and the military .
Customer development is a formal methodology for building startups and new corporate ventures. It is one of the three parts that make up a lean startup ( business model design, customer development, agile engineering).