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Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking population.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
AIX Connect. AIX Connect, formerly known as AirAsia India, is an Indian low-cost airline headquartered in Bangalore (Bengaluru), Karnataka and a wholly-owned subsidiary of Air India Limited which in turn is owned by Tata Group. The airline was founded as a joint venture between Tata Sons and AirAsia Bhd and commenced operations in June 2014 ...
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State Bank of India. State Bank of India ( SBI) is an Indian multinational public sector bank and financial services statutory body headquartered in Mumbai, Maharashtra. SBI is the 45th largest bank in the world by total assets and ranked 221st in the Fortune Global 500 list of the world's biggest corporations of 2020, being the only Indian ...
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Although Wikipedia was founded by Jimmy Wales, he is not personally responsible for our content. If you have questions about the concept of Wikipedia rather than a specific problem, the About Wikipedia page may help. If you want to ask other users for help with editing or using Wikipedia, stop by the Teahouse, Wikipedia's live help channel, or ...
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
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