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Website. www.dca.ca.gov. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.
The Legal Division serves as in-house legal counsel for all of the department's programs and also regulates the offer and sale of securities and franchises. Consumer Services. The Consumer Services Office is the main point of contact for Californians filing a complaint with the department or requesting additional information about licensees.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
In 1979 the Taxpayer Ombudsman Office was created within the Internal Revenue Service to act as an ombudsman for the taxpayer. [2] Renamed in 1996 as the Office of the Taxpayer Advocate, this office has a unique role with the Treasury Department as having the responsibility to submit annual reports to Congress without any prior review or comment from the IRS Commissioner, the Secretary of the ...
Of 10,500 complaints filed by black people between 2011 and 2015, just 166 — or 1.6 percent — were sustained or led to discipline after an internal investigation. Overall, the authority sustained just 2.6 percent of all 29,000 complaints. Nationally, between 6 and 20 percent of citizen-initiated complaints are sustained, said Lou Reiter, a ...
In a Sept. 6 memo, City Manager Marchell Adams-David said there have been 73 complaints about panhandling so far this year in the Police Department’s Southeast District. When is panhandling illegal?
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
In response to Kantor's complaint, McMahon emailed the state's Civil Rights Unit and the County Attorney's Office on Thursday after being contacted by police Lt. Thomas Dubois, asking if she would ...
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