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  2. Fish! Philosophy - Wikipedia

    en.wikipedia.org/wiki/Fish!_Philosophy

    The Wild Wadi is not the only company in Dubai to actively use the Fish! philosophy, even the American Hospital uses the video in customer service training for its front line staff. Customers such as Bill Bean are well aware of when the energy in a business is negative.

  3. Mark Sanborn - Wikipedia

    en.wikipedia.org/wiki/Mark_Sanborn

    He has also authored various videos and audio training programs on leadership, change, teamwork and customer service. His video series “Team Building: How to Motivate and Manage People” made it to the #2 spot for bestselling educational video series in the U.S.

  4. Drive: The Surprising Truth About What Motivates Us - Wikipedia

    en.wikipedia.org/wiki/Drive:_The_Surprising...

    Purpose – The desire to do something that has meaning and is important. Businesses that only focus on profits without valuing purpose will end up with poor customer service and unhappy employees. Reception

  5. Brendon Burchard - Wikipedia

    en.wikipedia.org/wiki/Brendon_Burchard

    Writer, High Performance Coach, Motivational Speaker. Genre. Nonfiction. Notable works. The Motivation Manifesto, High Performance Habits, The Millionaire Messenger. Brendon Burchard (born February 28, 1977) is an author, high performance coach and motivational speaker.

  6. McDonald's worker praised for kicking 'entitled' customer out ...

    www.aol.com/news/mcdonalds-worker-praised...

    TikToker @ghettogaragebuilds shared clips of a McDonald's employee berating a customer at a drive-thru window for repeatedly asking workers to remake his drink. Two versions of the video were...

  7. Mick Peck - Wikipedia

    en.wikipedia.org/wiki/Mick_Peck

    Peck is a recipient of the Auckland Chamber of Commerce Awesome Service Award, presented for providing inspirational customer service. The Awesome Service Award is supported by NewstalkZB and the Sunday Star-Times; nominations are made by customers and winners judged by Auckland Chamber of Commerce Chief Executive Michael Barnett ONZM.

  8. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service.

  9. Kostya Kimlat - Wikipedia

    en.wikipedia.org/wiki/Kostya_Kimlat

    Kostya Kimlat (born 1983) is a Ukrainian-American magician, motivational speaker, entrepreneur, and business consultant. With the use of magic tricks, Kimlat helps companies train employees. [1] As a speaker, he lectures on the importance of perception in daily life through magic and sleight of hand.

  10. Jim Cathcart - Wikipedia

    en.wikipedia.org/wiki/Jim_Cathcart

    In the 2022 ranking of Top 30 Global Gurus, Mr. Cathcart was ranked No. 7 in Sales Gurus and No. 19 in Motivational Speakers worldwide. Also in 2022, he was chosen as the keynote speaker for Toastmasters International's convention August 17, 2022 in Nashville, Tennessee.

  11. Bob Farrell (motivational speaker) - Wikipedia

    en.wikipedia.org/wiki/Bob_Farrell_(motivational...

    Motivational speaker. While at Farrell's he developed a speech for new employees called Give 'em the Pickle!, based on a letter he received from a disappointed customer. He expanded this speech into a career as a speaker at motivational and employee-training events.