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Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking population.
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Telephone numbers in India are administered under the National Numbering Plan of 2003 by the Department of Telecommunications of the Government of India. The numbering plan was last updated in 2015. The country code "91" was assigned to India by the International Telecommunication Union in the 1960s.
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108 is a free-to-call emergency telephone number in India. One-zero-eight is a free-to-call telephone number for emergency services in India. It is implemented by the respective state and union territory governments, mostly under Public–private partnership with funding from the National Health Mission of Ministry of Health and Family Welfare ...
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There are 4 pay-for-use DTH service providers and one free-to-air service provider (DD Free Dish) in India. As of 30 September 2023, there are 64.18 million active paying DTH subscribers, in addition to the subscribers of state-owned DD Free Dish, in the country according to Telecom Regulatory Authority of India (TRAI).
In many countries, dialing either 112 (used in Europe and parts of Asia) or 911 (used mostly in the Americas) will connect callers to the local emergency services. Some countries use other emergency telephone numbers, sometimes also depending on the emergency service.
In Iceland, the toll-free prefix is "800", followed by a four-digit number. In India, the toll-free prefix is "1800", followed by a six or seven digit number. They are free of charge if called from a mobile phone or a land line.
The information technology (I.T.) industry in India comprises information technology services and business process outsourcing. The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023.