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In 2016, NICE acquired inContact for a reported $960 million allowing NICE to expand their customer services offering and integrate a cloud contact center, using a Contact Center as a Service (CCaaS) approach. Paul Jarman of inContact would continue as CEO to lead the inContact division once integrated into NICE.
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Voxbone S.A. is a global communication as a service (CaaS) company that is a wholly owned subsidiary of Bandwidth, Inc., with offices in locations including Brussels, London, San Francisco, Austin, Simi Valley, Dublin, Singapore and Iași. Voxbone became a part of Bandwidth on November 2, 2020. [1]
A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party , a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code .
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