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Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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An online service provider (OSP) can, for example, be an Internet service provider, an email provider, a news provider (press), an entertainment provider (music, movies), a search engine, an e-commerce site, an online banking site, a health site, an official government site, social media, a wiki, or a Usenet newsgroup. [clarification needed]
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livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...
An Xbox 360 wired headset. Voice chat is telecommunication via voice over IP (VoIP) technologies—especially when those technologies are used as intercoms among players in multiplayer online games. The VoIP functionality can be built into some games, be a system-wide communication system, or a third-party chat software.
URL. telegram .org. Telegram Messenger, commonly known as Telegram, is a cloud-based, cross-platform, encrypted instant messaging (IM) service. It was originally launched for iOS on 14 August 2013 and Android on 20 October 2013.
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