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In October 2012, Yelp placed a 90-day "consumer alert" on 150 business listings believed to have paid for reviews. The alert read "We caught someone red-handed trying to buy reviews for this business". In June 2013, Yelp filed a lawsuit against BuyYelpReview/AdBlaze for allegedly writing fake reviews for pay.
Other 2014 pending cases against Yelp included false advertisement, and securities fraud. After the Federal Trade Commission revealed a number of complaints, shareholders are taking Yelp to court, claiming Yelp artificially inflated the price of stock for its executive's benefit.
A review bomb is an Internet phenomenon in which a large number of people or a few people with multiple accounts post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business.
Andrew Harrer/Bloomberg/Getty Images A growing number of merchants and customers are finding reasons to complain about Yelp (YELP), but its fan base is apparently growing even faster.
Hassell reached to Yelp but they refused to resolve the matter or remove any of the content posted by Bird. Hassell then filed a lawsuit against Bird on April 17, 2013, claiming that Bird's reviews were defamatory and injurious to Hassell's business reputation.
According to Stoppelman, the biggest challenge at Yelp has been "the same problem Google faces in its rankings." Business owners have been suing reviewers that leave negative reviews and raising allegations that Yelp tampers with reviews to favor companies that advertise, leading to legal troubles for the company.
Civil cases in Miami-Dade County and Orange County, Reddit thread posts and at least 86 Better Business Bureau complaints tell a similar story of moving days with Thompson-connected companies.
Criticism of Google includes concern for tax avoidance, misuse and manipulation of search results, its use of others' intellectual property, concerns that its compilation of data may violate people's privacy and collaboration with the US military on Google Earth to spy on users, censorship of search results and content, and the energy ...
Many operators of review sites acknowledge that reviews may not be objective, and that ratings may not be statistically valid. In some cases, government authorities have taken legal actions against businesses that post false reviews. In 2009, the State of New York required Lifestyle Lift, a cosmetic surgery company, to pay $300,000 in fines.
Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well ...