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  2. Disabled UUP politician's anger over lack of airport lift

    www.aol.com/disabled-uup-politicians-anger-over...

    A Birmingham Airport spokesperson said that the airport works "closely with our assisted travel provider, Mitie, to deliver the highest possible customer service to all our passengers."

  3. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [48] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [49]

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    An inbound call centre is operated by a company to administer incoming product or service support or information inquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing , for solicitation of charitable or political donations , debt collection , market research , emergency notifications, and ...

  6. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  7. Goods and services - Wikipedia

    en.wikipedia.org/wiki/Goods_and_services

    Marketing theory makes use of the service-goods continuum as an important concept [5] which "enables marketers to see the relative goods/services composition of total products". [ 6 ] In a narrower sense, service refers to quality of customer service : the measured appropriateness of assistance and support provided to a customer.

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