Search results
Results from the WOW.Com Content Network
Self-service password reset (SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk.
You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: • AOL notices suspicious account activity. • You're using an unfamiliar browser or device. • You're traveling away from your usual location. • You sign in while using a VPN or a proxy server.