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2012–2013: Zalo, a mobile application for instant messaging and calls, reached 10 million users in 1.5 years. 2014: VNG was evaluated at 1 billion US dollars by World Startup Report and become the first and only unicorn startup in Vietnam.
Most modern IM applications (sometimes called "social messengers", "messaging apps", "chat apps" or "chat clients") use push technology and also add other features such as emojis (or graphical smileys), file transfer, chatbots, voice over IP, or video chat capabilities.
Users can see a real-time confirmation when messages are sent and received or use a hidden chat feature, which can hide and delete a chat history (from both involved devices and Line servers) after a time set by the user. The application also makes free voice and video calls.
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It provides videotelephony and online chat services through a cloud-based peer-to-peer software platform used for video communications, messaging, voice calls, conference rooms for video meetings, virtual events and contact centers.
Voice chat allows telephone calls between pairs of users and conference calling and uses proprietary audio codec. Skype's text chat client allows group chats, emoticons , storing chat history, and editing of previous messages.
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Other updates include revamped virtual whiteboard features, including touchscreen whiteboards that can be digitized for remote participants, and improved collaboration between Zoom Meetings and Zoom Chat.
The following table compares general and technical information for cross-platform instant messaging clients in active development, each of which have their own article that provide further information.