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  2. Counterclaim - Wikipedia

    en.wikipedia.org/wiki/Counterclaim

    Counterclaim. In a court of law, a party's claim is a counterclaim if one party asserts claims in response to the claims of another. In other words, if a plaintiff initiates a lawsuit and a defendant responds to the lawsuit with claims of their own against the plaintiff, the defendant's claims are "counterclaims."

  3. Chief complaint - Wikipedia

    en.wikipedia.org/wiki/Chief_complaint

    The chief complaint, formally known as CC in the medical field, or termed presenting complaint ( PC) in Europe and Canada, forms the second step of medical history taking. It is sometimes also referred to as reason for encounter ( RFE ), presenting problem, problem on admission or reason for presenting. [citation needed] [1] The chief complaint ...

  4. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  5. Amazon (company) - Wikipedia

    en.wikipedia.org/wiki/Amazon_(company)

    Amazon was founded on July 5, 1994, by Jeff Bezos in Bellevue, Washington. [6] The company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories. This diversification led to it being referred to as "The Everything Store". [7]

  6. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    Performance appraisal. A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated.

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  8. Customer to customer - Wikipedia

    en.wikipedia.org/wiki/Customer_to_customer

    Customer to customer ( C2C or consumer to consumer) markets provide a way to allow customers to interact with each other. Traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets, the business facilitates an environment ...

  9. Consumer protection in the United Kingdom - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection_in_the...

    Consumer protection in the United Kingdom. Consumer protection in the United Kingdom is effected through a multiplicity of Acts of Parliament, statutory instruments, the work of various government agencies and departments, and citizens' lobby groups. It aims to ensure the market economy produces fairness and quality in the goods and services ...