Ads
related to: top 10 customer service complaints- Contact Us
Ready to improve your CX?
Connect with our experts today
- Customer Care
More than just CX support.
Build lasting relationships.
- Global CoEs
Deliver 24/7 365 CX support.
Explore our worldwide sites.
- Technical Support
Tech-savvy and empathetic.
Elevate CX with our agents
- Digital CX Best Practices
Discover 2023 digital trends
Learn executive priorities
- New Forrester research
Win trust with empathy.
Design tips for brands.
- Contact Us
get.nice.com has been visited by 100K+ users in the past month
Search results
Results from the WOW.Com Content Network
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
By Emily Jane Fox NEW YORK (CNNMoney) -- Apartments crawling with bedbugs. Pricey phone services the customer -- senior citizens -- didn't order. A tombstone never delivered. And, of course, auto ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
When it comes to customer service disputes, there's an old adage in the retail industry: The customer is always right. In reality, of course, the customer is frequently in the wrong, whether it's ...
Anyone who's ever called a company's customer service line -- and that's just about all of us, I'd suspect -- has probably heard these words: "This call may be monitored for quality assurance ...
In 2011, a New York Times columnist described a complaint from a consumer that the Austin chapter of the Better Business Bureau refused to resolve complaints against companies if customers do not pay a $70 mediation fee.
Auto-related complaints (4 percent) 9. Telephone and mobile services (4 percent) 10. Credit cards (3 percent) Stolen identities. It makes sense that identity theft tops the list. Detecting ...
That's the finding of a new study by ZenDesk, a provider of customer service software. The company looked at the median response time for customer service inquiries based on the time of day that ...