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The U.S. Federal Trade Commission filed a lawsuit against Amazon.com that accused the online retail giant of overcharging customers and independent sellers on its platforms as the $1 trillion ...
In August 2022, graphic designer Nicky Laatz sued Zazzle, saying that the company had secretly purchased a one-user license for her trademarked and copyright-protected fonts and then made them available to all of its hundreds of thousands of designers and tens of millions of users, resulting in hundreds of millions of dollars of profits for ...
In 2022, researchers from UCLA documented that millions of Amazon sellers purchase fake 5-star reviews through private Facebook groups. Spoof reviews. Humorous customer reviews are common on some major shopping sites, such as Amazon. These are often ironically or sarcastically praising reviews of products deemed kitsch or mundane.
According to the Federal Trade Commission, small businesses should be on the lookout for phony invoices and unordered merchandise. Scammers send out fake invoices and hope businesses won't notice ...
In 2018 and 2020, it was reported that Amazon had allowed sellers to bait-and-switch; after reviewers had praised a product, it would be replaced by a different product while retaining the positive reviews.
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• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
The system has faced criticism from sellers, who have characterized the new system as a means for the company to further siphon revenue from its sellers. Permanence of reviews. Etsy reviews are permanent, and Etsy does not fact-check reviews. Many sellers have complained about false or misleading statements in reviews.
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There is controversy about the legitimacy of some of Trustpilot's and other consumer review websites' reviews and the way that it deals with complaints about them, although Trustpilot claims that it strives to only include genuine reviews.