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  2. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    Voice of the customer. In marketing and quality management, the voice of the customer ( VOC) summarizes customers' expectations, preferences and aversions. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative ...

  3. Jimmy Savile - Wikipedia

    en.wikipedia.org/wiki/Jimmy_Savile

    Jimmy Savile. Sir James Wilson Vincent Savile OBE KCSG ( / ˈsævɪl /; 31 October 1926 – 29 October 2011) was an English media personality and DJ. He hosted the BBC shows Top of the Pops and Jim'll Fix It. During his lifetime, Savile was well known in the United Kingdom for his eccentric image and charitable work.

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  5. Dave Ramsey - Wikipedia

    en.wikipedia.org/wiki/Dave_Ramsey

    With Ramsey, Cruze co-wrote and published the New York Times No. 1 bestseller Smart Money, Smart Kids in 2014. Ramsey had an estimated net worth of $55 million as of 2018. [44] He sold his custom-built home in the Nashville, Tennessee area for $10.2 million in 2021 after living there for over a decade.

  6. Review site - Wikipedia

    en.wikipedia.org/wiki/Review_site

    Rating site. A rating site (commonly known as a rate-me site) is a website designed for users to vote, rate people, content, or other things. Rating sites can range from tangible to non-tangible attributes, but most commonly, rating sites are based around physical appearances such as body parts, voice, personality, etc.

  7. Self-publishing - Wikipedia

    en.wikipedia.org/wiki/Self-publishing

    Self-publishing. Self-publishing is the publication of media by its author at their own cost, without the involvement of a publisher. The term usually refers to written media, such as books and magazines, either as an ebook or as a physical copy using print on demand technology.

  8. Book review - Wikipedia

    en.wikipedia.org/wiki/Book_review

    A book review is a form of literary criticism in which a book is merely described (summary review) or analyzed based on content, style, and merit. [1] A book review may be a primary source, an opinion piece, a summary review, or a scholarly view. [2] Books can be reviewed for printed periodicals, magazines, and newspapers, as school work, or ...

  9. Martha Stewart - Wikipedia

    en.wikipedia.org/wiki/Martha_Stewart

    Martha Helen Stewart (née Kostyra, Polish: [kɔˈstɨra]; born August 3, 1941) is an American retail businesswoman, writer, and television personality.As the founder of Martha Stewart Living Omnimedia, focusing on home and hospitality, she gained success through a variety of business ventures, encompassing publishing, broadcasting, merchandising and e-commerce.

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