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Contact zone. In ethnography, a contact zone is a conceptual space where different cultures interact. In a 1991 keynote address to the Modern Language Association titled "Arts of the Contact Zone", Mary Louise Pratt introduced the concept, saying "I use this term to refer to social spaces where cultures meet, clash and grapple with each other ...
A social networking service or SNS (sometimes called a social networking site) is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interests, activities, backgrounds or real-life connections. [1] [2]
The WATS (Wide Area Telephone Service) line is the heart of all SNCC security and communications. For a flat monthly rate, an unlimited number of calls can be dialed directly to any place in the country — or the state — depending on what line one uses. The Jackson office has a state-wide line, the Atlanta office has the national WATS line.
The Philippines is assigned an international dialing code of +63 by ITU-T. Telephone numbers are fixed at eight digits for area code 02, and seven digits for area codes from 03X to 09X, with area codes fixed at one, two, or three digits (a six-digit system was used until the mid-1990s; four to five digits were used in the countryside).
Customer knowledge ( CK) is the combination of experience, value and insight information which is needed, created and absorbed during the transaction and exchange between the customers and enterprise. [1] Campbell (2003) defines customer knowledge as: "organized and structured information about the customer as a result of systematic processing ...
Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...
Exlservice Holdings, Inc. is a global analytics and digital solutions [clarification needed] company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. [1] The company is headquartered in New York and has more than 40,000 professionals in locations throughout the United States, Europe ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
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